Telcom

We provide a rich set of ever expanding telcom services targeted at diverse markets, in short we have something for just about anyone. This provides our clients the ability to rebundle our services in flexable configurations to provision their customers with periodic services. This turns the expensive one time sale into the potential of monthly residual income.

Competitive Home or Business VOIP

With our voice over ip product we can provision a complete home , office or call center with competitive phone services. If your customers want to keep their existing phone numbers that's no problem, we can do that too. All they need is a high speed internet connection and we do the rest.

Click to call

Our click to call product brings your customers closer to you, by allowing your customers to provide a phone number and click a button on your web page to initiate a phone call from you to them. This can also be used to place the customer in a custom informational IVR.

Internet Presales Verification.

With this service your customer provides a valid telephone number of their current location. An automated call is placed to the customer providing them with a approvial code. This one time use code is entered by the customer on their order form. Once the order is submitted the approvial code is valided to accept the order.

Automated Postsales Verification

This service will place a call to the customer after a sale has been completed. A recording will be played to the customer and the customer will respond with an affirmative or decline.

Toll Free

With our toll free services, you can quickly and easily get up and running with a new toll free number providing your customers with national local access to you.

Verification

Third party verification is mandated by law in certain industries such as utilities or brokerages. It is also used by sales departments in many other industries as a way to prove a verbal contract and thus reduce liability. It is also used where a signed contract is not easily obtained. This can include individuals at a distance, such as: military personnel stationed overseas; parental approval for school programs or projects; condo association votes; next of kin authorizations; emergency permissions. The kinds of organizations using it now routinely include: Local Governments, Insurance Companies, Lawyers, Appointment Setting, Schools and Universities, Utility Companies, Telecom Companies, Internet Service Providers, Security Companies, Auto Dealers Service Departments, Summer Camps, Healthcare & Hospitals, Real Estate, Travel & Vacation, and many more. We provision multiple verification services.

Internet Presales Verification

By using our internet presales verification telcom product you can be sure that the customer on the other end of the keyboard is also at the other end of the phone.

Automated Postsales Verification

The automated postsales verification product is an affordable method to ensure the quality of your sales.

The Manual Method

This is the most accurate, and time consuming method of verification, this entails a human verifier to listen to a recorded sale to ensure that key points are met and undeliverable promises were not made. With this service each sales call is placed under the microscope and a professional verifier will approve or decline the sale.

Customer Service

Customers are turning their backs to businesses that do not deliver value. And good customer service adds value! There's no way around it. No shortcuts. Customers demand value for money, or they are out of the door.

Automated customer service.

We can greatly reduce your support cost by provisioning your customers with self service support tools, including; inneractive voice response systems (IVRS) and account management websites. This allows the customer to cancel their own account and not have to involve a customer service agent, it also provides the customer with basic account information.